"User" means any individual who accesses or uses the Service.
"Content" means emails, text, preferences, and configurations provided by the User.
"Personal Data" refers to any information that can identify a natural person as defined by the GDPR.
"DPA" refers to the data protection obligations included herein under Section 10.

These Terms are effective upon your first use of the Service and remain in effect until terminated in accordance with Section 12.

Flumes AI enables users to connect their Google account and analyze email data to:
Generate reply drafts
Label/classify emails
Set follow-up reminders
Functionality may change as the product evolves.

By using Flumes AI, you agree to:
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Provide accurate information and keep it up to date
Only connect email accounts you have legal access to
Review and approve all AI-generated content before using it
Comply with applicable laws including email, privacy, and data protection laws

You are responsible for your content and use of the Service.

You must not:
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Reverse engineer, copy, resell, or sublicense any part of the Service
Use the Service to send spam or infringe on others’ rights
Introduce malware or harmful code
Use the Service for unlawful or harmful purposes
Violation may result in immediate termination.

Flumes AI uses Google OAuth to securely access your Gmail metadata and message content.

We do not store your credentials or access data beyond what is necessary for the Service.

Our use of Google APIs complies with the Google API Services User Data Policy.

We use third-party AI providers (e.g., OpenAI) to process data strictly for reply generation and classification. We do not allow these providers to use your data for training. You acknowledge:
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AI outputs are probabilistic and may be inaccurate
You remain responsible for reviewing any generated text

All rights in the Service, including software and design, remain with the operator of Flumes AI.

You retain rights to your own data and content.

You may not reuse, duplicate, or distribute any part of the system without permission.

We may offer free and paid subscription plans.
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By subscribing, you authorize us to charge your provided payment method.
Fees are billed in advance on a recurring basis (monthly/yearly).
You may cancel at any time, but no refunds are provided for partial billing cycles.
We reserve the right to change pricing with prior notice.

10.1 Roles

You are the Data Controller of your personal data; Flumes AI is the Data Processor.

10.2 Purpose of Processing

We process personal data solely to provide the Service: reply generation, classification, follow-ups, and performance improvement.

10.3 Security Measures

We implement appropriate technical and organizational measures:
Encryption at rest and in transit
Role-based access control
Use of secure cloud infrastructure (Supabase, Google Cloud)

10.4 Subprocessors

We may use subprocessors (e.g., Supabase, OpenAI) under strict agreements. A list is available on request.

10.5 Transfers Outside the EU

We ensure transfers outside the EU comply with GDPR, using Standard Contractual Clauses or Data Privacy Framework membership.

10.6 Data Subject Rights

You may request access, correction, deletion, restriction, portability, or object to processing.
Contact: alex@flumes.ai

‍10.7 Retention

We retain data only as long as necessary for Service provision or legal compliance.

Both parties agree to keep confidential all non-public information shared in connection with the Service. This obligation survives termination.

We may terminate your access if you breach these Terms. You may terminate by ceasing use and/or requesting data deletion. Upon termination:
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Your license to use the Service ends
Stored drafts may be deleted
Payment obligations already incurred remain due

To the extent permitted by law, Flumes AI shall not be liable for indirect, incidental, or consequential damages. Our total liability is limited to the fees paid by you in the last 6 months.

We make no warranties regarding uninterrupted service or AI output accuracy.

These Terms are governed by French law. Any disputes shall be subject to the exclusive jurisdiction of the courts of France.

For legal or data protection inquiries:
📧 alex@flumes.ai
📍 Based in France (EU GDPR jurisdiction)